Privacy Policy

1. Who We Are

sixer6 ("we", "us", "our", "the Platform") operates the online betting and casino platform accessible at sixer6.net. sixer6 is Pakistan's cricket-first gaming platform, offering sports betting including PSL and international cricket markets, live casino games, slot titles, and color prediction products, all denominated in Pakistani Rupees (PKR).

For the purposes of this Privacy Policy, sixer6 acts as the data controller in respect of personal data processed in connection with your use of the platform. Any questions regarding this Privacy Policy should be directed to our support team as detailed in Section 14.

2. Personal Data We Collect

sixer6 collects the following categories of personal data from users:

• Identity Data: Full legal name, date of birth, gender, and CNIC (Computerised National Identity Card) or passport number provided during KYC verification.
• Contact Data: Email address, Pakistani mobile number (Jazz, Zong, Telenor, Ufone, or Warid), and residential address including city (e.g. Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad).
• Financial Data: Payment method details including JazzCash or Easypaisa mobile wallet identifiers, bank account details for HBL, UBL, Meezan Bank or Bank Alfalah transfers, and card details for Visa, Mastercard, or UnionPay transactions. Full card numbers are never stored by sixer6.
• Account & Activity Data: sixer6 login credentials (hashed passwords only), betting history, casino game activity, deposit and withdrawal transaction records, bonus utilisation, and responsible gaming limit settings.
• Technical Data: IP address, device identifiers, browser type and version, operating system, screen resolution, and session timestamps collected automatically when you access sixer6.
• Communications Data: Records of interactions with sixer6 customer support via live chat, including chat transcripts and any documents submitted in connection with a support query.

3. How We Collect Your Data

sixer6 collects personal data through the following means:

• Direct provision: When you register a sixer6 account, complete KYC verification, make a deposit or withdrawal, contact support, or update your account settings.
• Automated collection: Through cookies, server logs, and similar tracking technologies when you access the sixer6 platform. See Section 8 for details on our cookie use.
• Third-party sources: From payment processors (such as JazzCash and Easypaisa operators), identity verification service providers, and fraud detection partners where such collection is necessary to verify your identity or process a transaction.

4. How We Use Your Personal Data

sixer6 uses the personal data it collects for the following purposes:

• To create, manage, and maintain your sixer6 account;
• To process deposits and withdrawals in PKR via your chosen payment method;
• To verify your identity and age as part of our mandatory KYC process;
• To detect and prevent fraud, money laundering, underage gambling, and abuse of sixer6 bonuses and promotions;
• To provide customer support and respond to account queries submitted via live chat;
• To administer responsible gaming tools including deposit limits and self-exclusion;
• To comply with applicable legal and regulatory obligations;
• To improve the sixer6 platform through analysis of aggregated, anonymised usage data;
• To send you transactional communications relating to your sixer6 account, including deposit confirmations, withdrawal notifications, and security alerts.

sixer6 does not use your personal data for unsolicited direct marketing without your prior consent. Where you have opted in to receive promotional communications from sixer6, you may withdraw that consent at any time by contacting our support team.

5. Legal Basis for Processing

sixer6 processes your personal data on the following legal bases:

• Contract performance: Processing necessary to register your sixer6 account and deliver the betting and casino services you have requested.
• Legal obligation: Processing required for KYC compliance, anti-money laundering checks, and age verification.
• Legitimate interests: Processing for fraud prevention, platform security, and improvement of sixer6 services, where these interests are not overridden by your privacy rights.
• Consent: Processing for optional marketing communications, where you have given explicit consent.

6. Data Sharing & Disclosure

sixer6 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary:

• Payment processors: JazzCash, Easypaisa, and banking partners to process your PKR transactions.
• Identity verification providers: Third-party KYC and age verification services to confirm your identity documents.
• Game providers: Licensed studios such as JILI, Pragmatic Play, and others that power the sixer6 Casino game library, to the extent required to operate their games on the sixer6 platform.
• Fraud and security services: Partners that assist sixer6 in detecting and preventing fraud, money laundering, and account abuse.
• Regulatory and law enforcement authorities: Where sixer6 is under a legal obligation to disclose information to competent authorities.

All third parties with whom sixer6 shares personal data are contractually required to process that data only for the stated purpose and to maintain appropriate security measures.

7. Data Retention

sixer6 retains personal data for as long as your account remains active and for a period thereafter as required by applicable law or our legitimate interests. Financial transaction records and KYC documentation are typically retained for a minimum of five (5) years following the closure of an account to satisfy anti-money laundering record-keeping obligations. Where data is no longer required, sixer6 will securely delete or anonymise it.

8. Cookies & Tracking Technologies

sixer6 uses cookies and similar technologies on the platform to:

• Maintain your sixer6 login session across pages;
• Remember your platform preferences and language settings;
• Analyse platform usage patterns to improve performance and user experience;
• Detect and prevent fraudulent or abusive activity.

You may configure your browser to refuse cookies, but doing so may affect the functionality of your sixer6 session, including the ability to remain logged in. sixer6 does not use third-party advertising cookies.

9. Your Privacy Rights

Subject to applicable law, you have the following rights in relation to your personal data held by sixer6:

• Right of access: You may request a copy of the personal data sixer6 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to sixer6's legal retention obligations.
• Right to restrict processing: You may request that sixer6 restrict the processing of your data in certain circumstances.
• Right to withdraw consent: Where processing is based on consent (e.g. marketing communications), you may withdraw that consent at any time.

To exercise any of these rights, please contact the sixer6 support team via live chat or at the email address listed in Section 14. We will respond to verified requests within a reasonable timeframe.

10. Data Security

sixer6 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include encryption of data in transit, hashed password storage, access controls restricting internal data access to authorised personnel only, and regular security assessments of the sixer6 platform infrastructure.

While sixer6 takes data security seriously, no internet transmission or electronic storage system is entirely risk-free. In the event of a data breach that affects your personal data, sixer6 will notify affected users in accordance with applicable legal requirements.

11. Children's Privacy

The sixer6 platform is strictly for users aged 18 and above. sixer6 does not knowingly collect personal data from individuals under 18 years of age. If we become aware that an account has been registered by a person under 18, that account will be immediately suspended, personal data will be deleted to the extent legally permissible, and any funds will be dealt with in accordance with our Terms & Conditions. Parents or guardians who believe a minor has accessed sixer6 should contact our support team immediately.

12. Third-Party Links

The sixer6 platform may contain links to third-party websites or services. This Privacy Policy applies solely to data collected by sixer6. sixer6 is not responsible for the privacy practices of any third-party sites and recommends that users review the privacy policies of any external sites they visit.

13. Changes to This Privacy Policy

sixer6 reserves the right to update this Privacy Policy at any time. Where changes are material, sixer6 will notify registered users via the email address associated with their account or via a platform notification. The updated Privacy Policy will be published on this page with a revised "Last updated" date. Your continued use of sixer6 following notification of an updated Privacy Policy constitutes your acceptance of the changes.

14. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the personal data sixer6 holds about you, please contact the sixer6 support team via live chat on the platform during Pakistan Standard Time support hours, or by email at: [email protected]